We can help you with

Installation

Our certified in-house engineers will take the stress out of installation and integration.

Header background image

Using our extensive knowledge and experience of working in the education sector, we have developed a diverse portfolio of support and service solutions that can be fully tailored to meet any of your requirements. 

Our expert inhouse, fully accredited and experienced staff can take care of day to day support as well as dealing with any special projects such as:


Installation and Integration

The costs in terms of both money and time required to develop a skilled team who can choose, install and integrate the right technology for your school can be prohibitive for schools.

That’s why Virtue Technologies have made this investment for you; our certified in-house engineers who adhere to ITIL and FITS methodologies will take the stress out of installation and integration, with a complete range of bespoke services that covers:

  • Microsoft Windows Domain upgrades
  • Storage, backup and disaster recovery solutions
  • Client and server virtualisation

All projects are fully scoped, costed and agreed prior to work starting.


Managed Services 

Whether you want to completely outsource your ICT support, or you need services which will complement existing in-house resources, we can help.

Our engineers work alongside our customers to deliver their ICT plans – taking the burden away from staff members. 

We have designed a wide range of solutions for different school types, and cover:

  • Primary – delivering a reliable, safe and secure environment that provides: first-line support, administration, and development of all ICT resources
  • Secondary and FE – full or part-managed specialist services that complement existing in-house solutions and services
  • Academies, Federations & Free schools and new build projects – we work as or with a lead integrator as part of a supply chain or in partnership to offer complimentary support services for new capital build programmes

Our Project Management Services combine elements of our support options and other services (see below) to deliver a tailor-made solution to precisely meet your needs.


Support services

Our support services provide essential help and advice; we recognise no two schools are alike, so we offer a modular and flexible approach. This enables you to design a support solution that exactly matches your requirements, without the need for long-term contracts. This approach includes:

  • Hardware support – we offer break/fix hardware support with all the major vendors’ equipment supported. 
  • Software support – complimentary support services for server-based software products such as Windows server operating systems, Microsoft Exchange and VMware virtualisation products. These can be provided as unlimited on-site and remote support contracts. Telephone support contracts are also available. All our support contracts can be delivered with flexible service levels of up to 2-hours response. Software support can also be combined with hardware support and managed services to give a complete support package.
  • Live monitoring – proactive monitoring services to assist in-house resources or work in combination with our managed support services to deliver a complete support package. This service can help find problems before they affect your systems, maximise network uptime and allow proper planning of problem resolution as opposed to continual fire fighting.

Complimentary services

We also have a wide range of complimentary services including:

  • Consultancy – designed to help bridge the gap between in-house technical teams and senior leadership. Offering impartial advice on procurement and help with development plans.
  • Project Management – our in-house project management services give you access to certified service delivery managers.
  • Business Continuity – consultancy and design services to ensure disaster recovery plans are in place and up to the required standards.
  • Training – complete training services can be delivered for all the technologies we provide. These range from off-site certificated courses to on-site bespoke technical and user training.
Speak to the team today

Speak to the team today

Our Account Managers are here to help. If you know what the problem is, and need someone to help you find the solution, we can offer guidance and advice.

Get in Touch

Related case studies

Read some of the challenges we've helped our customers overcome

Photo of Bishop Heber High School

Bishop Heber High School, North West

Solutions provided:

Cyber Security

With the help of Virtue Technologies, the school began looking for a solution to provide comprehensive monitoring of the school’s IT systems around the clock.

Download the case study
Photo of Bedford High School

Bedford High School, North West

Solutions provided:

Cyber Security

The cyber security requirements from the government are increasing the need for schools to manage a growing number of controls to manage the cyber risk.

Download the case study
Photo of UTC Warrington

UTC Warrington, North West

Solutions provided:

Productivity Tools

Following issues with their original provider, it became imperative that their IT support move to a provider who could help them navigate their licenses, in a straightforward manner.

Download the case study

What our customers say

Some of the nice words our customers say about their experience

Shahzeab was prompt at replying to my query, personable when helping at the printer itself and assured me that he could find a solution. He sent a follow up email and also checked in to see if things were working yet when he passed me in the corridor. Great service!

Missing Avatar
Catherine Blay at Appleton Academy

Dragos is an extremely hard-working, attentive and all-round brilliant support agent. I could not ask for more. Dragos solved our case with high level proficiency, professionality, and was pro-active enough to take the software to his testing lab and test firewall rules for us, as to not interrupt our daily workflow. Virtue Technologies and Dragos, I cannot express my appreciation enough – thank you!

Missing Avatar
Jack Perry at Carr Hill High School

The switch issue is now sorted thanks to Mike’s diligent approach and skill. He provided a first class service.

Missing Avatar
Simon Thorne Network Manager at Bramhall High Secondary School

A breath of fresh air, always very polite and positive, no job too small. Always on it and goes above and beyond every time! Absolutely love Gulfareen!

Missing Avatar
Francesca Bowker Teacher at Horton Grange Primary School

It was great having Mike onsite on Friday, he was very thorough and also a really pleasant chap to get along with.

Missing Avatar
Neal Plews Network Manager at Alderley Edge School for Girls

As always, with the help of Virtue’s skilled engineers, the issue was tracked down and resolved.
Great work, fantastic Team work, well done.

Missing Avatar
Paul Sharpe Network Manager at St. Peter's Catholic High School

A huge ‘Thank You’ to the IT Technicians Team. There have been many challenges and they have done a fantastic job of keeping things going. We thank the Technicians for all their hard work.

Missing Avatar
Peter Tite Headteacher at Our Lady and St. John Catholic College

Gulfareen is quick to solve the MANY technical issues that I have. She always makes sure she provides an excellent service! Thank you, Gulfareen.

Missing Avatar
Sumaria Arshad Teacher at Horton Grange Primary School

For such a young man, Sam presented himself in such a polite and professional manner. His confidence around his knowledge and skillset was second to none, and his conversation was engaging. It was pleasant to come across such a motivated and enthusiastic young character.

Missing Avatar
Daniel Heaton IT Network Manager at St. Edmund Arrowsmith Catholic High School

I wanted to say thanks to Paul for all the work that he did in terms of the report. I honestly don’t know what would have happened without his input! It is very much appreciated. Many thanks again.

Missing Avatar
Maura Nesbitt Business Manager at Bishop Heber High School

Excellent support from Myles. Above and beyond what I was hoping. Investigated the issues, and implemented the solution and then took time to explain and show me what had been implemented.

Missing Avatar
Andrew Kerrison Network Manager at St. John Fisher Catholic Academy

Paul setup InTune to save us time and lay the foundations so we have a recommended configuration to build upon, and be able to setup new surface tablets with a cloud first approach. I really enjoyed working with Paul on this and his knowledge and experience in this area was excellent.

Missing Avatar
Lee Timoroksa Network Manager at Carr Hill High School

I want to let you know that the IT Team you have is great. They have all been really supportive of any request for assistance and nothing is ever too much trouble for them to help with. Thanks

Missing Avatar
Anna Wallace Assistant Head at Appleton Academy

Thank you. I can’t praise Ryan enough, he did everything he could to sort it. Thank you for accommodating the schedule change. Also, thanks to Mike for his value input last week. Two great engineers who do your company proud.
Thanks x

Missing Avatar
Geraldine Pollock at Bowerham Primary School

The quality of the quotes and the process Virtue have for order confirmations (along with the speed at which they are generated) was significantly better than all the other businesses we dealt with. Virtue made it really easy for us.

Missing Avatar
Lee Timoroksa Network Manager at Carr Hill High School

I just want to let you know that lots of my staff are speaking really positively about the support they’ve received from Virtue.

Missing Avatar
Sophie McCabe Executive Headteacher at Arlecdon Primary School and Thornhill Primary School

When spoken to Dragos regarding support related calls he has been helpful, reassuring and been as helpful as possible on every occasion.

Missing Avatar
Jeanine Allen Business Manager at Lowton CofE High School

Patricia is a great asset to Team Virtue. Her quick responses to any question posed are what customers need and, if she’s not able to answer, she always put us at ease by forwarding our query elsewhere. Requests for quotes are quick and detailed, and it’s great to know there’s a friendly voice/email at the other end if ever we need it.

Missing Avatar
Paul Sharpe Network Manager at St. Peter's High School

Virtue Technologies actually understand what goes on in schools, it’s not all about a computer on a desk, it’s about the experience for the students. I think we share that with Virtue.

Missing Avatar
John Robinson Operations Director, Rowan Learning Trust