IT support in schools is no longer about making sure computers turn on in the morning as IT becomes part of the critical infrastructure that supports learning, communications, safeguarding and school management. From the school’s email systems and cloud-based learning platforms, interactive whiteboards to biometric catering systems, a school’s IT environment is a complex service that requires management, maintenance and strategy. Yet the resources allocated to support IT services in schools regularly fall short, leaving schools with overstretched Technicians, inadequate infrastructure and rising cybersecurity threats.
